About Lightwire
Enabling customers to do more through the power of connection. Learn how Lightwire enables customers and partners across New Zealand & Australia.
15 years of connecting People Business Things Everyone.
In a hyper-connected world, you are losing money every moment your organisation is not online. Lightwire’s network is designed with your bottom line in mind.
About Business
Internet | Voice | WAN
About rural
Wireless Broadband
Senior Leadership Team
Brendan Ritchie - Chief Revenue Officer
Brendan joined Lightwire in early 2017 to drive expansion into the trans-Tasman business market, under the newly formed Lightwire Business unit. With the success of that initiative, he transitioned into the role of CRO where he now oversees product, sales, marketing, support and provisioning for business and rural segments.
Brendan has 15+ years of Telco experience across Australia and New Zealand and is also a Director of Lightwire’s Australian business, Lightwire Australia Pty Ltd.
Scott Raynel, Ph. D – Chief Operating Officer
Scott has responsibility for build and maintains functions within Lightwire, holding responsibility for core network, voice, rural network, systems and development.
Scott has been with Lightwire since its inception in 2006 and was a member of the original CRCnet research project that was eventually commercialised into Rural Link.
Mike Cook – Head of Rural
Mike Cook has led the Rural team at Lightwire for the last four years and in that time has been focused on upgrading Lightwire’s radio technology and power systems in advance of surging customer demand.
Mike is surrounded by innovative, creative, hardworking people who are extremely passionate about the brand and constantly looking at how to improve customers experience from rural installs to complex bespoke business connections.
Nick Phillips - Head of Business
David Rowe – Head of Service
David has responsibility for service delivery and customer care at Lightwire. Dave joined Lightwire in 2017 and has been responsible for the development of the customer care team and its systems and processes, leading projects to drive customer satisfaction. Davis has extensive experience in service delivery and complex provisioning project management.
Sheree Carter – NOC Team Lead
Sheree joined Lightwire in early 2019 and is responsible for leading the Network Operations Centre (NOC) team. She’s passionate about customer service and is making continuous improvements that result in better customer experiences, every day.
Sheree is surrounded by a team of exceptional people that go above and beyond for our customers.
Meet the Senior Leadership team
We corned a bunch of the senior leadership team and got them to provide some thoughts on their time at Lightwire, key moments, success stories, and their own journeys.
Questions? We're here to help
Business enquiries
Rural enquiries
Call the Business team
Get answers to your business connectivity & partnership program questions.
Email the Business team
Some things are best explained over email. Shoot us an email and we’ll be in touch as soon as possible.
Call the Rural team
On average you’ll get a wireless broadband specialist on the phone in less than 2 minutes.
Email the Rural team
Not in a rush? Shoot us an email and we’ll be in touch as soon as possible.
