Careers

Great connectivity starts with great people.

Why Lightwire

A career at Lightwire is more than just a job — it’s an opportunity to connect businesses and people. At Lightwire, we harness the power of connectivity to enable our staff, customers, and partners to do more. Join us to make a better connected world happen and accelerate your career.

Meet the team

When we celebrated our 15th birthday, we made a short video to give you a little bit of a feel for where we’ve come from, where we’re going, and the people within the business.

Here’s a collection of thoughts and experiences from the team.  

our values

Technology is our means, humanity is our foundation. We embrace a set of values that power our results, shape our culture, and lead to strong relationships inside our company and out.

We care

We are focused on the best outcomes for our customers, communities, and team.

WE GROW AS PEOPLE

We foster and challenge a highly capable and motivated team to be a bit better every day.

WE ARE EXPERTS

We are a talented and collaborative team who work together to create smart and innovative solutions.

WE CAN DO IT

No problem is too big. We are trustworthy, resourceful problem solvers who get the job done.

get taken care of

By joining Lightwire, you become part of a humble, hungry, driven and relentlessly customer focused team. The amazing experience we provide our customers doesn’t happen by accident, it comes as the result of coordinated training and the delivery of targeted wellness initiatives.

Includes an in-house gym (or reimbursement for remote workers), wellness sessions, and Personal Trainer & Wellbeing Coordinator. We offer a 45-minute weekly wellness session to encourage activities and coaching that will support the health and wellbeing of our team (this relays to both physical and mental health).

A quarterly allowance to encourage employees to take ownership of their wellbeing so they can be their best self both personally and professionally, and create new life-long wellbeing habits. 

Different people have different work-ons and areas of interest. We recognise that soft skills and technical expertise are important and as such we offer opportunities to grow in both areas.

Our generous training and development budget allows for a tailored approach for each of our team members. Our department managers and People & Culture team will assist you to design and implement a learning structure that gets you ahead.

We understand that a 9–5 job can be a juggle. So to make things easier for our team, we consider flexible working arrangements to create a work + life fit that works for each individual, as well as the Company. How do we achieve this? We trust our team.

We provide all the setup you need to have an effective home office – it also fits in with our work from anywhere, and flexible working hours philosophy  – sometimes you just need to be able to work from home for a variety of reasons – like family!

An unlimited home internet connection is available to our team from the best provider in town (Lightwire of course!). 

For A players, we recognise that taking that first big step and committing to buying your own home is a big deal, we help with a one-off contribution (up to $7,500) to your deposit.

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Lightwire Employee NPS

The best work place?

Disclaimer, we don’t have a fussball or ping-pong table, but we do have a program that adds real benefits that create genuine wellbeing to the team.

At Lightwire we strive to understand the needs of our people and aligning our efforts with these to ensure every team member feels valued for the contribution they make. 

Once someone joins the Lightwire team, they rarely leave.

What career progression looks like

Great careers don’t happen by accident. Over the years, many of Lightwire’s team members have found their careers take off as they grew with the business.

Here are examples from the team detailing their professional journeys within Lightwire.

Lightwire's recruiting process

The recruitment process might differ per role. Below is a rough guideline on what you can expect when you apply.

Lightwire recruitment process vertical
recruitment process

join us

Job opening or not, we’re always keen to hear from talented people who believe they have something unique to contribute to Lightwire or our partners and clients.

Lightwire is actively looking for the following;

To support the growth of Lightwire, we are looking for a Channel focused Business Development & Account Manager who fosters a growth mindset both personally and professionally, is passionate about technology and driven by building strong relationships.  We have ambitious growth goals and are looking for an experienced BDM (ideally experience working in Telco / Info Tech) to join our business team to help us achieve these goals through partnering with like-minded clients to provide solutions for their customers. 

While we are results-driven, our motto behind how we operate is ‘it’s not when the work is done, but that the work gets done’. We support our people in defining what flexibility means to them (where, when and how you work) and as a Company how we can best support this – whether it’s juggling your day to collect the kids from school to taking time out midday to fit in a workout, flexibility means something different to each of us and we want to ensure that this is embraced within our Team.

What you’ll be doing?

Working as part of Lightwire’s Business Sales Team, this rewarding opportunity will see you engaging online and in-person with potential and existing clients. With clients across Australia and New Zealand, your focus will be on growing and retaining clients in lower-North Island (south of Taupo) and South Island regions. Creating and maintaining a network of active partners is key as Lightwire focuses mainly on a channel-based sales strategy. You will have plenty of support from the team and be given an existing portfolio to work with. The first few months of employment will be solely focused on training/onboarding and getting you up to speed with Lightwire’s product catalogue. 

With experience in a B2B environment, you will be developing partnerships to sell services such as voice, data and managed hardware. 

We pride ourselves on our service, so the ability to provide fast and accurate information to our partners is key.  Our clients see us as an extension of their business, and we are key to their success, so you will need to be motivated by the idea of providing the foundations for their success. 

To foster these strong relationships with our clients and partners, we focus on opportunities to add value, and a key way to do this is through excellent pre-sales engagement. You will form part of a team that prides itself on its in-depth product knowledge and its work in educating clients/partners and advocating for feedback and solutions to enhance the client experience. 

Based from home or at our co-working space in the CBD, your focus will be: 

  • Business Development 60%– proactively market Lightwire Business, winning new business from both new and existing clients. 
  • Account Management 40%– Create and manage strong client relationships through building client satisfaction, retention and profitability. 

 

Why Lightwire?

We strive to be the foundation from which great things happen. Lightwire provides the building blocks on which our partners build their success, we bring internet to areas where there was none, and we enable our staff to flourish professionally. 

We work to ensure that each member of our Team feels appreciated for the hard work and value that they bring to our Team – take a look for yourself at some of our unique employee benefits – Staff benefits and how to keep them aligned – Lightwire Business. 

If you’re not familiar with Lightwire… we provide telecommunication services across New Zealand and Australia and are the largest independent wireless internet service provider in NZ. The detail on our business brand can be found at Lightwirebusiness.com and our rural brand at Lightwire.co.nz

 

What you’ll need to qualify for this role?

We are looking for a self-motivated professional who has a proven sales track record and a passion for technology.  Alongside this you will need; 

  • Minimum of 3 years’ of Business Development / Sales experience in a B2B environment.
  • Industry experience in Telecommunication or Managed Service Provider is a distinct advantage.
  • Willingness to travel as required to sell effectively into multiple regions. Drivers licence is also a requirement. 
  • A need for flexibility, both in relation to working outside of normal office hours and in meeting the requirements of the position.

 

What’s next?

If you are interested in this role and meet the above requirements, then please apply online today.  We start considering applications as soon as they arrive so encourage you to apply early.

Please note that on this occasion we are only accepting applications from New Zealand Residents, or those with a Residents Visa.

To support the growth of Lightwire, we are looking for a remote Channel focused Business Development & Account Manager who fosters a growth mindset both personally and professionally, is passionate about technology and driven by building strong relationships.  We have ambitious growth goals and are looking for an experienced BDM (ideally experience working in Telco / Info Tech) to join our business team to help us achieve these goals through partnering with like-minded clients to provide solutions for their customers. 

While we are results-driven, our motto behind how we operate is ‘it’s not when the work is done, but that the work gets done’. We support our people in defining what flexibility means to them (where, when and how you work) and as a Company how we can best support this – whether it’s juggling your day to collect the kids from school to taking time out midday to fit in a workout, flexibility means something different to each of us and we want to ensure that this is embraced within our Team.

 

What you’ll be doing?

Working as part of Lightwire’s Business Sales Team, this rewarding opportunity will see you engaging online and in-person with potential and existing clients. With clients across Australia and New Zealand, your focus will be on growing and retaining clients in lower-North Island (south of Taupo) and South Island regions. Creating and maintaining a network of active partners is key as Lightwire focuses mainly on a channel-based sales strategy. You will have plenty of support from the team and be given an existing portfolio to work with. The first few months of employment will be solely focused on training/onboarding and getting you up to speed with Lightwire’s product catalogue. 

With experience in a B2B environment, you will be developing partnerships to sell services such as voice, data and managed hardware. 

We pride ourselves on our service, so the ability to provide fast and accurate information to our partners is key.  Our clients see us as an extension of their business, and we are key to their success, so you will need to be motivated by the idea of providing the foundations for their success. 

To foster these strong relationships with our clients and partners, we focus on opportunities to add value, and a key way to do this is through excellent pre-sales engagement. You will form part of a team that prides itself on its in-depth product knowledge and its work in educating clients/partners and advocating for feedback and solutions to enhance the client experience. 

Based remotely, your focus will be: 

  • Business Development 60%– proactively market Lightwire Business, winning new business from both new and existing clients. 
  • Account Management 40%– Create and manage strong client relationships through building client satisfaction, retention and profitability. 

 

Why Lightwire?

We strive to be the foundation from which great things happen. Lightwire provides the building blocks on which our partners build their success, we bring internet to areas where there was none, and we enable our staff to flourish professionally. 

We work to ensure that each member of our Team feels appreciated for the hard work and value that they bring to our Team – take a look for yourself at some of our unique employee benefits – Staff benefits and how to keep them aligned – Lightwire Business. 

If you’re not familiar with Lightwire… we provide telecommunication services across New Zealand and Australia and are the largest independent wireless internet service provider in NZ. The detail on our business brand can be found at Lightwirebusiness.com and our rural brand at Lightwire.co.nz

 

What you’ll need to qualify for this role?

We are looking for a self-motivated professional who has a proven sales track record and a passion for technology.  Alongside this you will need; 

  • Minimum of 3 years’ of Business Development / Sales experience in a B2B environment.
  • Experience in a Telecommunications or Managed Service Provider environment is a distinct advantage.
  • Willingness to travel as required to sell effectively into multiple regions. Drivers licence is also a requirement. 
  • A need for flexibility, both in relation to working outside of normal office hours and in meeting the requirements of the position.

 

What’s next?

If you are interested in this role and meet the above requirements, then please apply online today.  We start considering applications as soon as they arrive so encourage you to apply early.

Please note that on this occasion we are only accepting applications from New Zealand Residents, or those with a Residents Visa.

Careers at Lightwire

NOC Cadetship Program

After 6 months with Lightwire, Network Operations Centre (NOC) team members are invited to join our Cadetship program which runs for a 2 year period. During that time you will learn new skills, are presented with opportunities to grow professionally, and are mentored in an area of their interest. 

The NOC Cadetship program is here to;

What your first
months will look like

Alongside ensuring candidates are the right fit for Lightwire, we are aggressively transparent about what it’s like to work for Lightwire – knowing that there’s nothing worse than joining a company to find out months later that what you thought you were signing up for hasn’t lined up as expected.

We want to ensure candidates fully understand the work they will be doing, and how we operate as individuals, a team, and a company.

Here’s what you can expect throughout your first month working for Lightwire.

Click image above to enlarge