Lightwire Mobile Plan Specific
Terms & Conditions

Endless Data Plans

If your Plan includes Endless Data:

Data use is throttled to 1.2Mbps once you reach your Plan’s data allowance.

You can purchase a Data Add-On (1GB or 5GB Boost) to remove throttling and restore access to maximum available speed for the add-on allowance.

Standard throttling applies again once the Add-On data is used up, unless further Add-Ons are purchased.

The amount of your full speed data allowance varies depending on which plan you have.
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Network Features

Depending on your Plan, the following may also be included:

Daily Roaming in eligible destinations.
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WiFi Calling and 5G access (on supported handsets).
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Operator-determined barring options.
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eSIM support.

Calling

Endless calls & TXTs are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Mobile use only.

If you change plan, any existing discounts you may have on your mobile account, will be removed.

Any non-standard calls will be charged per minute, rounded up to the closest full minute, unless otherwise stated by the service provider.

To use Wifi Calling, customers need a VoLTE enabled voice calling plan, an eligible phone with Wifi Calling turned on & a good quality Wifi connection. See wifi calling for more info.

Satellite text and calling are not unavailable Voicemail: Calls to voicemail are free.

Companion Plans

Up to 3 companions can be added per full (i.e. if Primary plan is a Endless Plus plan, all Companions must be on the same Endless Plus Companion plan).

Daily Roaming

Available to selected destinations. Usual plan charges apply. See Daily Roaming terms.