Lightwire Mobile Plan Specific
Terms & Conditions

Endless Data Plans
If your Plan includes Endless Data:
- Data use is throttled to 1.2Mbps once you reach your Plan’s data allowance.
- You can purchase a Data Add-On (1GB or 5GB Boost) to remove throttling and restore access to maximum available speed for the add-on allowance.
- Standard throttling applies again once the Add-On data is used up, unless further Add-Ons are purchased.
- The amount of your full speed data allowance varies depending on which plan you have.
Network Features
Depending on your Plan, the following may also be included:
- Daily Roaming in eligible destinations.
- WiFi Calling and 5G access (on supported handsets).
- Operator-determined barring options.
- eSIM support.
Calling
- Endless calls & TXTs are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Mobile use only.
- If you change plan, any existing discounts you may have on your mobile account, will be removed.
To use Wifi Calling, customers need a VoLTE enabled voice calling plan, an eligible phone with Wifi Calling turned on & a good quality Wifi connection. See wifi calling for more info.
Satellite text and calling are not unavailable Voicemail: Calls to voicemail are free.
Companion Plans
Up to 3 companions can be added per full (i.e. if Primary plan is a Endless Plus plan, all Companions must be on the same Endless Plus Companion plan).
Daily Roaming
Available to selected destinations. Usual plan charges apply. See Daily Roaming terms.