LoadingNearly there

Award-winning support

Experience exceptional customer support and service that helps your business get ahead.

Trans-Tasman capability

Strong presence on both sides of the Tasman to support your growth.

illume portal

Enjoy complimentary access to your own portal for viewing, managing, and optimising your services across New Zealand & Australia.

A connectivity partner that gets your industry

From small professional services firms to large organisations in the energy, health, finance, and technology sectors, our team brings broad experience and a deep understanding of your industry’s unique needs.

Lightwire's fast, reliable broadband and managed networks to keep your New Zealand and Australia business running.

Connectivity

Fast, reliable broadband and managed networks to keep your business running.

Lightwire provides unified communications and VoIP solutions that scale with your team.

Voice

Unified communications and VoIP solutions that scale with your team.

Lightwire provides flexible, affordable business mobile plans with NZ-based support.

Hardware

Flexible, affordable business mobile plans with NZ-based support.

Lightwire provides managed firewalls, proactive monitoring, and compliance-ready solutions.

Security

Managed firewalls, proactive monitoring, and compliance-ready solutions.

Frequently asked questions about our business services

Have a look through our most frequently asked questions. Can’t find what your looking for? Check the knowledge base or reach out to our friendly support team.

What services does Lightwire provide?

We deliver internet, voice, and WAN solutions for SMBs, corporates, and the public sector. In short — everything your business needs to stay connected and secure.

What happens during outages?

We proactively monitor and alert for all services 24/7. If an issue arises, our system instantly generates alerts and tickets, ensuring you’re always informed.

Our team will work to resolve any problems swiftly.

Who will I be dealing with from Lightwire?

You'll have a dedicated account manager you can lean on for everything.

Talk to our business team

Our business team will get back to you as soon as possible.

What are you interested in?