3CX unified communications
Voice, video, chat and contact centre tools in one simple system.
What is 3CX?
3CX is a complete unified communications platform that brings voice, video, chat, and contact centre tools together in one simple system.
It’s built for flexibility, reliability, and scale - and Lightwire makes it even better.
Unlike most competitors, 3CX doesn’t charge per user. You pay only for the number of concurrent calls you need, not for every person on your team. That means you can deploy powerful communications tools to every staff member at a fraction of the cost of per-user systems like Teams or Zoom Phone.
Lightwire’s 3CX platform is built for both businesses and partners who value control, reliability, and growth.
Whether you’re deploying unified communications for your own team or delivering it as a managed service, Lightwire provides the tools, flexibility, and support to help you succeed.
Why choose Lightwire as your 3CX provider
Lightwire is one of the largest and most experienced 3CX providers in Australia and New Zealand.
We’re certified, tested, and trusted by 3CX to deliver fully supported SIP trunking, hosting, integration, and analytics services that just work.
Test 3CX for yourself with our free 14-day risk free trial.
Flexible 3CX plans
Boundless calling
Budget certainty with unlimited calls to New Zealand and Australian landlines and mobiles - even 1300 numbers in Australia.
Predictable, all-you-can-call pricing for businesses that don’t want to watch the clock.
Bundled calling
A generous allocation of phone numbers and minutes included.
If call volumes grow, easily add more mobile minutes for cost-effective expansion.
Pay as you go
Ideal for businesses with low outbound calling needs. Simply pay per call at competitive rates.
White label
White-label 3CX and SIP trunking platform designed for MSPs and ISPs.
Flexible options
Multi-tenant or dedicated deployments to suit any scale.
Expert support
Pre-sales, provisioning, and post-deployment support from Lightwire 3CX certified engineers.
14 day free trial
Discover the functionality and power of 3CX for yourself with our no risk, free trial.
3CX small business
Lightwire’s 3CX small business (3CX SMB) is designed for growing teams who want enterprise-grade performance without the cost or complexity.
It’s the perfect entry into unified communications for teams of up to 10 users.
- Fully managed and hosted 3CX cloud PBX solution by Lightwire
- Simple monthly pricing, no dedicated licence required
- Includes voicemail, call queues, digital receptionists, and conferencing
- Mobile and desktop apps for iOS, Android, Mac, and Windows
- Perfect for hybrid and remote teams needing flexibility
- Backed by Lightwire’s local engineers and 24/7 support
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When to upgrade to a dedicated 3CX system
Move to a dedicated 3CX environment when you need:
· More than 10 users or higher call volumes
· Deep CRM or Microsoft 365 integration
· Advanced tools like hot desking, call flow designer, intercom, or paging
· AI analytics, speech-to-text transcription, and call summarisation
· Extended recording retention or data isolation for compliance
· Custom integrations or API-based automation
Lightwire’s engineers make migration and scaling simple, with guided onboarding, automated backups, and no downtime.
AI insights & reports
3CX isn’t just about communication — it’s about intelligence.
Powered by 3CX’s built-in AIengine, Lightwire’s 3CX systems deliver the insights and automation modern businesses need to perform better.
- AI-powered call analytics that monitor agent performance, sentiment, and call outcomes in real time
- Speech-to-text transcription and automatic call summarisation
- Smart dashboards with visual metrics on call volumes, response times, and missed opportunities
- Real-time notifications for spikes in activity or quality issues
- Integration with CRMs and BI tools for deeper performance visibility
Security, reliability & performance
Hosted on high-availability redundant infrastructure, your 3CX system with Lightwire includes:
- SIP/TLS and SRTP encryption forvoice and signalling security
- Automatic SSL certificatemanagement
- Built-in IP blacklist andintrusion detection
- Daily offsite backups for redundancy
Talk to our business team
Our business team will get back to you as soon as possible.