Microsoft Teams Phone
One platform for calls, chat and collaboration - with support you can trust.
What is Microsoft Teams Phone?
Microsoft Teams Phone adds full calling functionality to Microsoft Teams, turning it into a complete business phone system. With Lightwire’s direct routing, you can make and receive calls on any Teams-enabled device - from desktop to mobile - without relying on legacy PBX hardware.
For businesses in New Zealand and Australia, Teams Phone offers the simplicity of one platform for collaboration, meetings, and telephony - all backed by Lightwire’s award-winning support.
Why choose Teams Phone with Lightwire
- Unified communications: Calls, meetings, chat, and collaboration all in one platform
- Work anywhere: Teams-enabled devices mean the office is always in your pocket.
- Per-channel pricing: No costly per-user model - share lines across staff and cut costs
- Certified reliability: Direct routing powered by Lightwire’s SIP infrastructure
- Flexible & scalable: Add channels and users as your needs grow
- Boundless trans Tasman calling: NZ ↔ AU calling are treated as domestic
- 14-day free trial: Test Teams Phone for yourself with Lightwire before you commit - risk free
Microsoft Teams Phone features
Everything you expect from a modern PBX, delivered inside Microsoft Teams:
- Auto attendants & digital receptionists
- Call queues & ring groups
- Caller ID & call routing rules
- Time-of-day diverts
- Voicemail to email
- Call park and retrieve
Flexible plans
Boundless calling
Budget certainty with unlimited calls to NZ and Australian landlines and mobiles.
Bundled calling
A generous allocation of phone numbers and minutes included. Add more mobile minutes anytime for cost-effective growth.
Pay as you go
Best for businesses with low outbound calling needs.
Simply pay per call at competitive rates.
White labelled
White-label 3CX and SIP trunking platform designed for MSPs and ISPs.
Flexible terms
Choose from 12, 24 month, open term or pay as you go options.
Expert support
Presales, provisioning, and post-deployment support from Lightwire certified engineers.
14 day free trial
Discover the features of Microsoft Teams phone for yourself with our no risk free trial
For businesses
Simplify your communications with one platform your team already knows.
With Teams Phone for business, you get cost savings, enterprise features, and theflexibility to work anywhere — without managing separate systems.
For partners
Add value for your clients by offering Teams Phone as a service. Lightwire stays out of the tenancy, so you remain in control and keep security tight.
We provide the Session Border Controllers (SBCs) that connect Microsoft Teams to the phone network through our proven VoIP platform. From there, you add the value your customers rely on:
- Designing and implementing the right solution
- Training end users to get the most from Teams Phone
- Delivering ongoing support and account management
- Building recurring revenue through SIP Trunk plans and Microsoft licensing
Microsoft Teams Phone vs 3CX
Both Microsoft Teams Phone and 3CX deliver modern, cloud-based telephony - but the right choice depends on how your business or your customers work.
Lightwire + Microsoft 365 licensing
no Microsoft licence required
SharePoint, and Office apps
(call flows, hot desking, paging, intercom)
remote/hybrid workforces
contact centre features, or high customisation
Talk to our business team
Our business team will get back to you as soon as possible.