Partner with us
Grow your business with us, make customers sticky, and work with a partner that complements your efforts rather than competes.
200+ MSP, IT providers and telcos
200+ across Australia and New Zealand are partnered with Lightwire to help them scale.
Customer NPS 59
Our customers have rated us with one of the highest net promoter scores across New Zealand & Australia.
Award-winning support
Experience exceptional customer support and service that helps your business get ahead.
Why partner with us?
Stay in control of the customer relationship while Lightwire delivers the infrastructure, expertise, and support in the background.
Whether you’re an MSP, ISP, MSSP, or IT provider, we become part of your team as your voice, internet, and connectivity experts.
Our role is to complement, not compete with your efforts - allowing you to focus on your customers while we deliver the services that keep them connected.
Partnership models
Wholesale and reseller partnership
- Buy services from Lightwire at a fixed rate and resell them with your own margins
- Stay in control of billing, customer contact, and tier 1 support
- Lightwire stays invisible. We never engage directly with your customers
- Ideal for MSPs and ISPs that want full ownership of the customer experience
Channel (rebate commission) partnership
- Lightwire contracts directly with your customer, but you remain the trusted advisor
- Earn recurring commissions for referrals and ongoing service
- Lower operational overhead. Lightwire handles billing and support
- Ideal for smaller partners who want to add telco solutions without building a support model
- Great for those that don’t want compliance and risk overheads
Partner model benefits
The benefits
Control
Choose wholesale, channel, or both - you stay in charge of how you engage and grow revenue.
Flexibility
No exclusivity, no lock-ins - bring Lightwire into the deals that work best for your business.
Comprehensive offerings
Access our full suite of voice and internet services to create the right solution for every customer.
Security value
Add protection for your customers with Lightwire Threat Feed Service (LTFS) and Pulse Detect, strengthening their security posture and peace of mind.
Scalable tools
illume, our real-time partner portal, gives you monitoring, reporting, and provisioning at your fingertips.
Dedicated account manager
A single point of contact focused on your success, ensuring you get the most from our partnership.
Influence
Have a say in where we’re heading through advisory boards and feedback sessions that shape our roadmap.
Support
Our team becomes your team - from pre-sales design to 24/7 NOC and support escalation, we’re your voice, internet, and connectivity experts.
Connectivity
Congestion-free UFB, Hyperfibre, nbn TC4, Fast Fibre, fixed wireless, 4G and 5G solutions, and more - built to deliver speed and reliability every time.
Voice
Unified communications with Teams Phone and hosted 3CX. Flexible deployment as white-label or wholesale, giving customers modern collaboration without complexity.
SIP trunks
3CX-certified and compatible with major PBX systems, our high-quality, resilient calling works as a standalone service or part of a broader solution - backed by Lightwire’s infrastructure for reliable, profitable voice delivery.
Security
Enterprise-grade threat detection to protect customer networks and data.
Hardware
Firewalls, routers, phones configured for your needs. Choose to own outright or let us manage it for you.
WAN
MPLS and SD-WAN with diverse failover, managed firewalls, and trans-Tasman options to connect and secure multi-site businesses.
Partner tools
Illume, our real-time portal, with service insights, proactive alerts, and usage reporting that scales with your growth.
Embedded support
We become part of your team, getting to know your business and your customers so we stay aligned with your goals.
Wholesale and reseller partnership
Control margins
Buy services from Lightwire at a fixed rate and resell them with your own margins.
Control billing
Stay in control of billing, client contact, and tier 1 support
Control the relationship
Lightwire stays invisible. We never engage directly with your clients
Control end-to-end
Ideal for MSPs and ISPs that want full ownership of the customer experience
Wholesale broadband, fibre, and backhaul solutions that scale with your business.
99.9% uptime
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
99.9% uptime
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
99.9% uptime
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
99.9% uptime
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Channel (rebate commission) partnership
We contact the customer
Lightwire contracts directly with your customer, but you remain the trusted advisor.
Earn commission
Earn recurring commissions for referrals and ongoing service.
Lower overheads
Lower operational overhead. Lightwire handles billing and support.
Fit for small partners
Ideal for smaller partners who want to add telco solutions without building a support model
What you get as a partner
The benefits
Control
Choose wholesale, channel, or both — you stay in charge of how you engage and grow revenue.
Flexibility
No exclusivity, no lock-ins — bring Lightwire into the deals that work best for your business.
Comprehensive offerings
Access our full suite of voice and internet services to create the right solution for every customer.
Security value
Add protection for your customers with Lightwire Threat Feed Service (LTFS) and Pulse Detect, strengthening their security posture and peace of mind.
Scalable tools
Illume, our real-time partner portal, gives you monitoring, reporting, and provisioning at your fingertips.
Dedicated account manager:
A single point of contact focused on your success, ensuring you get the most from our partnership.
Influence
Have a say in where we’re heading through advisory boards and feedback sessions that shape our roadmap.
Support
Our team becomes your team — from pre-sales design to 24/7 NOC and support escalation, we’re your voice, internet, and connectivity experts.
The wholesale model, explained
Here's a quick explainer on how the wholesale model benefits MSPs, IT Providers and telcos.
A key differentiator with Lightwire is their support. If there's an issue, we can access the people that know their stuff and can fix it ASAP. If we've got a gnarly problem or a customer who wants to do some clever integration - knowing that you've got some experts, like Richie, on your side is awesome."
Leading the industry
NPS score - 59
With one of the recommendation scores in the industry, our customers keep rating Lightwire higher every year for reliability, service, and trust.
Talk to our business team
Our business team will get back to you as soon as possible.