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Why partner with us

You stay in control of the customer relationship while Lightwire delivers the infrastructure, expertise, and support in the background.

Whether you’re an MSP, ISP, Managed security service providers (MSSPs), or IT provider, we become part of your team as your voice, internet, and connectivity experts.

Our role is to complement, not compete with, your efforts - giving you the freedom to focus on customer solutions and relationships while we deliver the services that keep them connected.

With flexible engagement models, you can grow revenue, strengthen loyalty, and scale with confidence.

200+ MSP, IT providers and telcos

200+ across Australia and New Zealand are partnered with Lightwire to help them scale.

Partner NPS of 59

One of NZ and AU's highest scores that increases year on year.

Award-winning support

Experience exceptional customer support and service that helps your business get ahead.

Benefits of the partner model

The benefits

01

Control

Choose wholesale, channel, or both — you stay in charge of how you engage and grow revenue.

02

Flexibility

No exclusivity, no lock-ins — bring Lightwire into the deals that work best for your business.

03

Comprehensive offerings

Access our full suite of voice and internet services to create the right solution for every customer.

04

Security value

Add protection for your customers with Lightwire Threat Feed Service (LTFS) and Pulse Detect, strengthening their security posture and peace of mind.

05

Scalable tools

Illume, our real-time partner portal, gives you monitoring, reporting, and provisioning at your fingertips.

06

Dedicated account manager

A single point of contact focused on your success, ensuring you get the most from our partnership.

07

Influence

Have a say in where we’re heading through advisory boards and feedback sessions that shape our roadmap.

08

Support

Our team becomes your team — from pre-sales design to 24/7 NOC and support escalation, we’re your voice, internet, and connectivity experts.

Recurring revenue

Build steady profit with Lightwire voice, internet, and WAN services

Customer loyalty

Keep customers sticky by bundling connectivity, voice, security, and hardware under your brand or alongside ours.

Share of wallet

Capture more of your client spend, which helps you become their defacto partner for everything IT, ensuring higher profitability and further limiting customer churn.

Team of experts

Gain the backing of 70+ specialists supporting your critical services - expertise you don’t need to carry in-house.

Solutions you can deliver with Lightwire

Connectivity

Fast, reliable broadband and managed networks to keep your business running.

Voice

Unified communications and VoIP solutions that scale with your team.

Hardware

Routers. Firewalls. Phones.
Built for performance.  Supported 24/7

Security

Security – Managed firewalls, proactive monitoring, and compliance-ready solutions.

Talk to our business team

Our business team will get back to you as soon as possible.

What are you interested in?