Tamahere Country Club Stage 4: six months free fibre, plus a free phone line and Whole Home WiFi

Terms & Conditions

1. The Tamahere Country Club Stage 4 Fibre Offer (the Offer) is provided by Lightwire Limited (Lightwire), a New Zealand registered company.

2. The Offer runs from 12:00am Wednesday 14 October 2026 to 11:59pm Wednesday 14 April 2027 (the Offer Period). Orders must be placed within the Offer Period to qualify.

3. These terms and conditions (the Terms) apply to the Offer. Lightwire's Home Terms and Conditions, available at www.lightwire.co/home-terms-conditions, also apply to every service provided under the Offer. If these Terms and the Home Terms and Conditions conflict, these Terms apply to the Offer. By placing an order under the Offer, you accept both.

4. The Offer is only available to homes in Stage 4 of the Tamahere Country Club development that can be connected to Lightwire's fibre network (Eligible Homes). Lightwire will confirm whether a home is eligible when the order is placed. Homes in other stages of Tamahere Country Club, or at any other address, are not eligible.

5. When an Eligible Home signs up to Lightwire's 100/20 fibre plan during the Offer Period, Lightwire will provide: (a) the 100/20 fibre broadband plan at no charge for 6 months from the date the fibre service is activated (the Free Period); (b) calls from the home phone line to New Zealand landline and mobile numbers at no charge during the Free Period; (c) a home phone line at no charge for as long as the home has a Lightwire fibre broadband service; and (d) Lightwire's Whole Home WiFi at no charge for as long as the home has a Lightwire fibre broadband service. Whole Home WiFi is also subject to Lightwire's Smart WiFi Terms and Conditions, available at www.lightwire.co/smart-wifi-terms-conditions.

6. Free calling does not include international calls, calls to 0900 and other premium-rate numbers, calls to satellite phones, or directory services. Lightwire charges these calls at its standard rates. Free calling is for normal household use. If Lightwire reasonably considers calling use to be commercial, automated or excessive, it may charge that use at its standard rates.

7. To qualify for the Offer, you must sign up to the 100/20 fibre plan. If you move to a different fibre plan during the Free Period, the Free Period and free calling end from the date of the change and standard pricing applies to the new plan. Your home phone line and Whole Home WiFi stay free on any Lightwire fibre plan.

8. When the Free Period ends, your 100/20 fibre plan continues at $69 per month including GST. Over the first 12 months, this works out to an average of $34.50 per month including GST. Your home phone line and Whole Home WiFi stay free for as long as you have a Lightwire fibre broadband service. Calls from the home phone line are charged at Lightwire's standard rates after the Free Period.

9. Services under the Offer are on an open term. There is no fixed term contract and no early termination fee. You can cancel at any time, during or after the Free Period, by giving notice under Lightwire's Home Terms and Conditions.

10. The Free Period, the free home phone line and free Whole Home WiFi have no cash value. They cannot be exchanged for cash, credit or another product, and cannot be transferred to another person or address. If you cancel your Lightwire fibre broadband service, all three end on the date of cancellation.

11. The Offer covers the monthly charges listed in clause 5 only. Calls excluded under clause 6, optional add-ons and any other services you order are charged at Lightwire's standard rates.

12. 100/20 refers to the plan's maximum download and upload speeds in megabits per second. The speeds you experience can vary depending on your equipment, your WiFi, the number of devices in use, and the websites and services you connect to.

13. Before Lightwire can connect a home to its fibre network, it may need consent from the property owner, the village operator or their authorised agent. Where consent is needed, the connection cannot go ahead until it has been given.

14. The Offer is limited to one per Eligible Home. The account holder must be aged 18 or over.

15. The Offer cannot be used in conjunction with any other Lightwire promotional offer, discount or incentive.

16. Lightwire may change, suspend or end the Offer if circumstances beyond its control require it, or if fraud or technical failure occurs. Any change will not reduce the Free Period for customers who signed up before the change.

17. Lightwire may refuse or withdraw the Offer where it reasonably believes the eligibility criteria in these Terms have not been met.

18. Lightwire collects and stores personal information in line with the Privacy Act 2020 and its Privacy Policy. Lightwire uses this information to provide your services, administer the Offer and, where you have agreed, send you marketing. You can access and correct your personal information by contacting Lightwire.

19. To the extent permitted by law, Lightwire is not liable for any indirect or consequential loss arising from the Offer. Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

20. To sign up or ask a question about the Offer, call Lightwire on 0800 12 13 14 or email sales@lightwire.co.