Win free mobile for a year terms and conditions

Terms & Conditions

1. The “Win One Year Free Mobile” promotion (the Promotion) is organised by Lightwire Limited (Lightwire), a New Zealand registered company.

2. The Promotion runs from 12:00am on Monday 13th April 2026 to 11:59pm on Thursday 30 April 2026 (the Promotion Period).

3. These terms and conditions (the Terms) apply to the Promotion. By entering the Promotion, participants are deemed to have accepted these Terms.

4. Lightwire will notify potential participants of their eligibility to enter by:
o Mailing promotional materials to eligible addresses on Lightwire’s promotional list (Eligible Addresses); and/or
o Door-to-door visits by authorised Lightwire representatives to Eligible Addresses.

5. The Promotion includes the following:
- Automatic entry into a prize draw to win one (1) year of free mobile plans.

6. To be eligible for the Promotion and enter the prize draw, a participant must:
a) Place an order through the Lightwire Customer Portal for a mobile service for an Eligible Address during the Promotion Period.
b) Ensure their mobile service(s) are provisioned and activated no later than 30 April 2026..
d) All mobile services provided under this Promotion are subject to Lightwire’s standard terms and conditions for mobile services, available at www.lightwire.co.nz/lightwire-mobile-terms-and-conditions. By placing an order, participants acknowledge and agree to be bound by those terms in addition to these Promotion Terms.

7. Eligible participants will be automatically entered into the prize draw upon successful activation of their service.

8. The prize consists of twelve (12) months of free mobile pay monthly services (up to 2) on the winner’s active Lightwire fixed wireless plan as of the prize draw date (the Prize). The Prize is not transferable, exchangeable, or redeemable for cash.

9. The Prize draw will be held on 18 May 2026. The winner will be contacted via phone and/or email using the contact details provided at sign-up. If the winner cannot be reached within 7 days, a new winner may be drawn at Lightwire’s sole discretion.

10. Only one entry per household/address is permitted. The Promotion cannot be used in conjunction with any other Lightwire promotional offer or incentive.

11. The Promotion is open to individuals aged 18 years and over who are New Zealand residents. Employees and contractors of Lightwire, and their immediate family members, are not eligible to enter.

12. By entering the Promotion, participants consent to Lightwire sharing their contact details (including name and email address) with third-party suppliers solely for the purpose of prize or promotional delivery.

13. Participation in any promotional photography, video, or media activity is optional. Where a participant agrees to such publicity, they consent to Lightwire using their image, name, and/or likeness in promotional material for a period of up to 2 years from the end of the Promotion Period. Lightwire will not withhold the Prize if a participant declines to be involved in publicity.

14. Participants must not promote or advertise their involvement in the Promotion or any related benefits without prior written consent from Lightwire.

15. Incomplete, incorrect, or illegible entries will be deemed invalid. Lightwire accepts no responsibility for late, lost, or misdirected entries or technical issues affecting entry.

16. Lightwire’s decision in relation to any part of the Promotion is final, and no correspondence will be entered into.

17. Lightwire may cancel, amend, suspend, or terminate the Promotion at any time if required due to circumstances beyond its control, or if fraud or technical failure occurs. In such cases, Lightwire shall not be liable for any resulting costs or damages.

18. Lightwire will collect and store personal information provided by participants in accordance with the Privacy Act 2020. This information will only be used for:
• Administering the Promotion;
• Direct marketing (if the participant has consented); and
• Internal analytics or market research.
Participants have the right to access and correct their personal information by contacting Lightwire.

19. To the maximum extent permitted by law, Lightwire, its employees, agents, and affiliates shall not be liable for any loss, damage, or injury (including indirect or consequential loss) arising from participation in the Promotion or use of the Prize.

21. The Promotion is only valid for up to two mobile services on the account holders account.

22. For any queries regarding this Promotion, please contact Lightwire on 0800 12 13 14