We are stoked to share that Lightwire has been named Best Rural Service Provider in New Zealand at the 2025 NZ Compare Awards, making this our fourth win in this category.

This one means a lot to us. Rural connectivity is tough work and seeing our team recognised again shows just how much effort goes into keeping rural communities connected every single day.

‍

What the Awards Team Had to Say

The awards announcers sent through some amazing feedback:

“This is an outstanding achievement and a testament to the incredible work your team does to support rural communities across Aotearoa. Delivering fast, reliable connectivity in rural areas is a challenge many providers struggle with but Lightwire continues to set the benchmark with innovation, consistency, and genuine customer care.”

They also shared how our work is making a real difference for people who rely on us. That is exactly why we do what we do.

‍

Why Lightwire Continues to Stand Out in Rural Connectivity

‍

1. We Actually Get Out There and Do the Work

Rural internet is not a sit-at-a-desk job. Our team is out on farms, lifestyle blocks, forestry sites, and hilltops every week. We check line of sight, climb towers, troubleshoot tricky terrain, and make sure every install is done properly.

You cannot create great rural internet with a spreadsheet. You need boots on the ground, and that is what we do best.

‍

2. All Support Is Based in Waikato and Bay of Plenty

When customers call Lightwire, they talk to real people in our Hamilton office.
No overseas call centres.
No scripts.
No runaround.

Just a team of locals who know the network and genuinely want to help.

‍

3. We Are Always Watching for Issues Before They Become Problems

Our rural network is monitored 24/7. If we see something odd, we jump on it. Customers often never even know there was a problem because we fix it before it affects them. That proactive approach is a huge part of what sets us apart.

‍

A Massive Team Effort

This award reflects the work of everyone at Lightwire including:

• Field technicians
• Hamilton support staff
• Network engineers
• Rural specialists who solve the weird and wonderful challenges that come with the job

We are incredibly proud of what this team delivers.

‍

A Big Thank You to Our Community

From dairy and beef to horticulture, forestry, tourism and everything in between rural NZ holds up a massive part of the country and we are proud to support the people who make that happen.

Your trust pushes us to keep improving, keep innovating and keep showing up.

‍