Daily Roaming

Take your plan with you. In 100+ Daily Roaming Destinations you can use your plan’s data, minutes and TXTs for a flat daily fee — and you’re only charged on the days you actually use your device.

What it costs

Daily Roaming charges are on top of your monthly plan charge and appear on your next bill. Charges can be delayed if the overseas carrier is slow to report your usage back to us, so a roaming day may show up a bill later than you expect.

Pricing can change without notice. Check this page before you travel.

What’s included

While you’re in a Daily Roaming Destination, your plan works much as it does at home:

• Your plan minutes and TXTs cover local numbers in New Zealand, and local numbers in Australia.
• Your plan data allowance is available to use.

Calls and TXTs to anywhere else are treated as international and charged at your standard plan rates — the same as if you’d made that call from New Zealand. Special international rates don’t apply while roaming.

If you use up your plan allowances while you’re away, calls and TXTs are charged at your standard plan casual rates, as though you were in New Zealand. You can buy another data add-on at your usual plan rates.

When the daily fee is charged

The fee is triggered the first time you use your device that day in a Daily Roaming Destination. Any one of these will do it:

• Making a call, including a call to voicemail
• Answering a call
• Sending a TXT
• Using mobile data

Background data counts. Most phones use data for email and apps without you touching them, so expect the charge on any day your device is switched on and connected overseas. If you’d rather avoid it, turn data roaming off in your handset settings before you travel. How you do that varies by handset and software version — check your manufacturer’s website or handset manual.

How a roaming day is counted

A roaming day runs from 00:00 to 23:59 New Zealand time, wherever you are in the world.

Because of the time difference, a single day where you are can fall across two New Zealand days — so you may be charged twice over one day at your destination. You will only ever be charged once per New Zealand day.

If you travel between two Daily Roaming Destinations within the same New Zealand day, you’re charged once, not twice.

Where it works

Daily Roaming is available in the 100+ Daily Roaming Destinations listed below.

Roaming is not available anywhere else. If your destination isn’t on this list, your plan won’t carry calls, TXTs or data there at all. Talk to us before you travel and we’ll tell you what your options are.

Destinations and the services available in them can change without notice, sometimes at short notice and for reasons outside our control. Check this page before you go.

Who can use it

Daily Roaming is available to customers who normally live in New Zealand, on an eligible plan, for up to 90 consecutive days at a time.

What’s not included

Maritime and in-flight roaming are not part of Daily Roaming. Using your device on a ship or aircraft is charged separately by the airline or cruise operator, at their rates and under their terms.

Coverage in any destination depends on the local network. Not every destination has 4G or 5G everywhere, and you’ll need a compatible device. We can’t guarantee the coverage, quality or availability of an overseas network — see our Mobile Terms and Conditions for the full position.

Daily Roaming Destinations

Network generations shown are those available through our roaming partners. Coverage varies within each destination and isn’t available everywhere.