Residential Fibre order form

Fill this in and send it back — we’ll get the order placed. Add as many connections as you need on one form. Fields marked required are the ones we need before we can provision.

Section 1

Your details

So we know who the order is from, and who to come back to with any questions.

Partner company•

Your name•

Your email•

Your mobile

Technical contact is someone else

Tick this if our engineers should talk to someone other than you during provisioning.

Section 2

Connections to order

One block per connection. Ordering for staff or families? Add them all here.

Before you send this

VLAN10 is standard for Lightwire. Nothing to do unless the site runs something different. Tell us in the notes if it does.
Check the existing contract and exit terms, so nobody gets billed twice.
- Most providers want a month's notice, or exit in line with the next billing cycle once out of term.
- Set the activation date as close as you can to the end of the customer's obligation with their current provider.
Residential plans are open term, with 30 days' notice to terminate. Rented hardware carries its own term.

Submit sends your order straight to our team. Preview it first if you would rather check it over before sending.

Order summary (auto-filled when you click Preview order, or when you submit — check it over before sending)

Order received. Our team will get it placed and be in touch if we need anything else.

Something went wrong submitting this order. Please try again, or email the details to sales@lightwire.co.

Select your solution

Residential Fibre order form

Your details

Connections to order

Before you send this